How it works
Done for you, start to finish.
You give us about one to two hours, once. We build it, test it, run it and keep it up to date. Your team doesn't learn a new tool.
The process
From kick-off to live in one to four weeks.
One setup session
About one to two hours of your time, once: your prices, your most common questions, your booking rules, and access to your phones and calendar.
We build and test everything
Your own software, personalised to your clinic, tested on every situation your front desk deals with, from price questions to emergencies.
You approve it, and it goes live
You hear the calls, read the messages and check the quotes. Nothing goes live until you've said yes.
We stay with you
We maintain, update and improve your systems and software, and we're always here for support. Changes are made the same day you ask.
Nothing ripped out
What stays exactly the same.
- Your phone number
- Your calendar and practice software
- Your prices and your rules
- Your team, and how they work
No long contract. Any system can be paused, and you keep your number and your data.
No medical advice, ever
It handles admin: booking, prices, hours, the basics before a visit. Anything clinical goes to your team.
Emergencies go straight to a person
Words like bleeding, collapse or poisoning are caught immediately. The owner is told to come in now, or the call goes to whoever you choose.
Every conversation on record
Calls are transcribed and messages are logged, so you can always see exactly what was said.
One login
Everything it does, on one screen.
Calls answered, visits booked, estimates sent, reviews won, and anything that needs a person, flagged.
Good morning, Dr. Carter
Thursday, October 2 · Maple Grove Animal Hospital
12
+3 vs yesterday
4
2 by Front Desk, 2 online
$688
1 estimate out
4.7
+2 reviews this week
Missed call answered — booked for 3:15 PMFront Desk · Tom B., Max limping2m ago
Estimate sent — dental cleaning, $688Quotes · Maria D., Cooper18m ago
SOAP note drafted — ready for sign-offExam Notes · Dr. Carter, room 241m ago
Sarah W. replied — booked Thu 2:30 PMWin-Backs · last visit 14 months ago1h ago
New 5-star review — posted to GoogleReviews · 4.6 → 4.7 average2h agoSign off a noteBailey — dental consultOpenEstimate not answeredMaria D. — 2 daysFollow upLuna — vaccinesBooked onlineBailey — dental consultBooked by Front DeskMax — limpingBooked by Front DeskSee what it does for your clinic, for free.
A short call: you tell us where the day goes, we show you what runs instead. No cost and no obligation.