ClawDesk

Home/Who it's for

For practice managers

Stop running the clinic from behind the phone.

Rota gaps, callbacks, no-shows, review requests, price questions for the vet: all the small jobs that stack up on one person. These systems take them off your list, and show you what was done in one place.

Practice manager working at a desk with a laptop

Sound familiar?

Where your week goes now.

Phone cover drives the rota

Lunch breaks, sick days and Monday mornings are all planned around who's on the phones.

Follow-up nobody owns

No-shows, lapsed clients and review requests all matter, and all of them get pushed to tomorrow.

No clear view

You find out about a missed call or an unhappy client after the damage is done.

Before and after

The same day, with the gaps closed.

MorningVoicemails to work through before the doors open.A log of every overnight call, already booked or flagged.
MiddayLunch cover means someone eats at their desk.The phones are covered, so the team takes a proper break.
AfternoonAn unhappy client vents on Google a week later.Their feedback reaches you privately the same day.
Month endPulling numbers together by hand.A report on calls answered, visits booked and reviews won.

Everything in one place

One login with a home screen showing calls answered, visits booked, estimates sent and reviews, and each system on its own page. Anything that needs a person is flagged for you.

portal.clawdesk.com / maple-grove

Good morning, Dr. Carter

Thursday, October 2 ยท Maple Grove Animal Hospital

Calls answered

12

+3 vs yesterday

Appointments booked

4

2 by Front Desk, 2 online

Quoted today

$688

1 estimate out

Google rating

4.7

+2 reviews this week

Calls answeredLast 7 days
Fri
Sat
Sun
Mon
Tue
Wed
Today
Live activityAll agents
Missed call answered โ€” booked for 3:15 PMFront Desk ยท Tom B., Max limping2m ago
Estimate sent โ€” dental cleaning, $688Quotes ยท Maria D., Cooper18m ago
SOAP note drafted โ€” ready for sign-offExam Notes ยท Dr. Carter, room 241m ago
Sarah W. replied โ€” booked Thu 2:30 PMWin-Backs ยท last visit 14 months ago1h ago
New 5-star review โ€” posted to GoogleReviews ยท 4.6 โ†’ 4.7 average2h ago
Needs you2
Sign off a noteBailey โ€” dental consultOpen
Estimate not answeredMaria D. โ€” 2 daysFollow up
TodayRooms 1 & 2
2:00Luna โ€” vaccinesBooked online
2:30Bailey โ€” dental consultBooked by Front Desk
3:15Max โ€” limpingBooked by Front Desk
All six agents are onFront Desk is covering the phone right now

See what it does for your clinic, for free.

A short call: you tell us where the day goes, we show you what runs instead. No cost and no obligation.